01 /
Choose your session
Select a court, date, available start time and session length. Check the price before continuing.
QASQAS BOOKINGS / SUPPORT
Here to help you
get back to the game.
Questions about your reservation or using the app? Find a quick answer below, or contact the support team.
Open the booking app01Your booking, explained.
02 /
Send a booking request
Enter your name and mobile number. A request needs venue approval before it is confirmed.
03 /
Check your booking status
Open My Bookings on the same device and refresh the status. Payment is in cash at the venue.
02Common questions.
A few things to know before your next session.
Is my booking confirmed immediately?
Submitting a request does not guarantee a confirmed booking. Check the status in My Bookings; the venue reviews and approves requests.
How do I change or cancel a reservation?
Contact the venue or support with your booking reference and the requested change. Staff need to confirm any update to your reservation.
Why can’t I see my bookings on another device?
Saved bookings are kept on the device and app or browser used to make the request. They do not automatically transfer between devices. Contact support if you lose access to a saved booking.
There are no available times. What should I do?
Try another date, court or session length. Opening hours, existing reservations and court closures can affect availability. Contact the venue if you need help finding a session.
Do I need an account or an online payment?
No account is needed. Use your name and mobile number to request a booking. Payment is in cash at the venue; the app does not collect payment card details.
Can I book without installing the app?
Yes. Use the same booking experience in your browser at app.qasqasbookings.com.
How do I switch between English and Arabic?
Use the language button in the app. Your choice is saved on your device. You can also use the language button at the top of this support page.
Contacting support? Include your booking reference, court and session date if relevant. For technical issues, tell us your device and what happened. Never send passwords or private booking access tokens.